Privacy Policy

  • April 25, 2025
  • 5 min read

Overview This Privacy Policy outlines the manner in which Cleaner – Crystal Touch collects, uses, and safeguards information obtained through your interaction with our mobile applications, products, websites, and related services ("Services"). Our commitment is to improve your experience while protecting your privacy.

General

  1. FAIN.NET, TOV ("we", "us", "our") acknowledges the significance of protecting your personal data and strictly adheres to relevant privacy and data protection laws. By accessing or using our Services, you agree to the practices detailed within this Privacy Policy.
  2. This policy pertains exclusively to the collection, usage, and disclosure practices of Cleaner – Crystal Touch and our official platforms. Third-party products, services, or websites linked through our application are governed by their respective privacy policies.
  3. For privacy-related inquiries, please contact our Privacy Officer via email: [email protected].

Information Collection Practices

a. Personal Information Cleaner – Crystal Touch does NOT collect or store personal information such as your name, address, telephone number, email address, geographic location, or social security number.

b. Non-personal Information We may gather non-personal, technical information regarding your interactions with our application, including device type, operating system version, and similar data.

  1. Session and Usage Data: We collect anonymous data related to your usage of our Services, such as session frequency, service interactions, and application performance data, ensuring your anonymity.
  2. Log Data: Our servers automatically record device-specific identifiers, IP addresses, browser type, operating system, and timestamps associated with your use of our Services.
  3. Aggregate Information: Data aggregated from numerous users, without personal identification, is utilized to understand user trends and enhance service offerings.
  4. Miscellaneous Information: When interacting with specific application functions (e.g., tagging spam numbers), information provided by you is collected and used solely to enhance functionality and community-based services.

Device and Usage Information

To ensure optimal functionality, we collect:

  1. Device-specific details (hardware model, OS version).
  2. Usage information, including interaction frequency and file scanning activities.
  3. Internet Protocol (IP) addresses and technical event logs (e.g., crashes, hardware settings).
  4. Location data, exclusively when utilizing specific location-based features such as weather services. Location permission refusal may disable related features.
  5. Email address (optional), solely for App Lock recovery purposes.

Permissions Certain application functions require permissions, including but not limited to:

  • File storage management
  • Access to photos/media/files
  • Phone state identification
  • Background app management
  • Camera access
  • WLAN connectivity
  • Wi-Fi/network status
  • Shortcuts creation
  • Location access
  • Bluetooth management
  • Contacts management
  • Battery status information
  • Background application termination

Permission settings can be reviewed and modified via your device settings. Permission denial may restrict specific functionalities.

Information Utilization

a. Personal Information: Since no personal data is collected, there is no personal information usage.

b. Non-Personal Information: Used to:

  • Customize and enhance user experience
  • Improve, maintain, and develop new services
  • Support promotional and marketing activities

Disclosure Practices

a. Personal Information: We do not store, thus cannot disclose personal information. b. Non-Personal Information: May be shared with trusted partners who adhere strictly to our privacy standards and applicable laws.

Security Measures We implement robust industry-standard security measures to protect collected data from unauthorized access, alteration, or misuse. However, we cannot guarantee absolute security for data transmitted over the internet.

Information Transfers Information collected through our Services may be processed and stored on servers located outside your jurisdiction, potentially including locations with less stringent privacy protections.

Third-Party Links and Ads Our application may include advertisements or links to third-party websites. Such third-party entities maintain independent privacy policies beyond our control.

Legal Disclosure We reserve the right to disclose collected data if legally mandated due to unlawful activities or fraud prevention purposes.

Data Retention Collected non-personal data is retained only as necessary for stated purposes or as legally required. Data retention is strictly managed in compliance with applicable legal standards.

Rights of Individuals in the EEA, Switzerland, and the UK For users located in the European Economic Area, Switzerland, and the United Kingdom, specific rights under GDPR include:

  • Consent withdrawal
  • Data access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Lodging complaints with competent supervisory authorities

For exercising these rights, please contact us at [email protected].

Updates and Changes We reserve the right to periodically update this Privacy Policy. Updates will be clearly communicated on our platforms.

Contact Information For any inquiries or concerns regarding your privacy or this policy, please reach us at:

FAIN.NET, TOV Email: [email protected]